software · growth · AIInbound calls
Answers, understands the reason for calling and handles or routes it.
AI voice agents
AI voice agent development for a line that always answers.
Monocerix offers AI voice agent development: we build agents that pick up every call, day or night. Your AI receptionist answers questions, books and reschedules appointments, qualifies leads and transfers urgent calls to your team, in natural English or Arabic, connected to your phone line and CRM.
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Trusted by Planner Hawk, Carmica, Greet Ninja & more
Missed calls
Every missed call is a missed customer.
Clinics, service businesses and showrooms miss calls at lunch, after hours and during busy periods. Many callers never try again.
Voice AI has become fast and natural enough to handle routine calls well. An AI phone agent answers instantly, handles the routine and passes the rest to a person.
- Always on: every call answered, 24/7
- Natural voice: low-latency, interruptible conversation
- Takes action: bookings, CRM updates and call summaries
- Warm transfer: to a person when needed
What you get
What an AI receptionist handles.
Appointment booking
Books, reschedules and cancels in your calendar or practice system.
Lead qualification
Captures caller details and needs, then creates the lead in your CRM.
Outbound reminders
Confirmation and reminder calls that reduce no-shows.
Call summaries
Transcripts and summaries sent to your team after every call.
Telephony integration
Works with your existing number through providers such as Twilio and SIP trunks.
How we work
Answering calls in 3 to 6 weeks.
Week 1
Map calls
Top call reasons, scripts, rules and systems.
Week 1–3
Build
Voice, knowledge, actions and telephony.
Week 3–5
Test
Hundreds of test calls, accents and edge cases.
Launch
Go live
After-hours first, then full rollout.
Markets we serve
Voice agents for every market.
We tune voices, accents and call rules for the region you serve.
UAE & GCC
Arabic and English voices, with call recording and disclosure set up for local rules.
UK & Europe
Natural UK English voices and GDPR-aligned recording.
US, Canada & Australia
Local accents and call-recording consent built into the greeting.
India
Voice agents in English, Hindi and Hinglish, on Indian numbers, with call recording notices.
Thailand
Thai-speaking receptionists for clinics, hotels and service businesses.
Buyer guide
Is an AI voice agent right for you?
Best fits
Call automation works best for businesses with many routine calls: appointment booking, opening hours, pricing, order status and lead intake. Complex sales or sensitive conversations should still reach a person quickly.
What it costs
Building an AI voice agent usually costs $3,000 to $15,000, plus per-minute usage for telephony and AI, which is typically a fraction of staff cost per call.
Your quotation
A quote built for your exact scope.
Answer a few questions about your voice agent and you'll get a formal, itemized quotation with scope, timeline, team and milestones, usually within 48 hours. Quotes in USD, AED, GBP or INR.
Plan my voice agent
WE'LL ASK ABOUT
- Call volume and top reasons
- Phone system and number
- Calendar or booking system
- Languages and hours
Takes about 4 minutes. Your answers are saved as you go.
Proof
See it working for Carmica.
Carmica
CarmicaCar care studio · Pune
From “who’s best for PPF in Pune?” to the answer AI gives.
Carmica sells premium PPF, ceramic and graphene coatings. We rebuilt the site around an instant quote builder and an 85 GU gloss guarantee. Then we added local SEO and AEO, and connected an AI harness that follows up every quoted lead on WhatsApp.
4-stepWhatsApp follow-up run by an AI agent
Instantonline quotes for cars & bikes
24/7lead response, with no lead left un-followed
FAQ
AI Voice Agents questions, answered.
Straight answers to what clients ask us most. Still curious? Ask us on WhatsApp.
Does the AI voice agent sound robotic?
No. Modern voice AI sounds natural, responds quickly and lets callers interrupt, like a real conversation.
Can it speak Arabic?
Yes. We build Arabic and English voice agents and test them with native speakers.
Can I keep my phone number?
Yes. Calls are forwarded or routed to the agent through your telephony provider.
What happens with difficult calls?
The agent transfers the call to your team, or takes a message and alerts the right person immediately.
Let's build something legendary
Answer every call from today.
Tell us about your calls and we'll send a voice agent plan and quote.
Takes about 4 minutes Itemized, written quotation Reply within 2 working hours