software · growth · AILead capture
Website forms, landing pages, Meta and Google lead ads, property portals and phone calls flow in automatically.
CRM development
Custom CRM development so no lead goes cold.
Monocerix delivers custom CRM development and CRM implementation on Zoho, HubSpot and Salesforce. Every lead from your website, WhatsApp, calls and ads lands in one pipeline, gets routed to the right person and is followed up automatically until it closes.
Planner HawkCarmicaGreet NinjaPlanner HawkCarmicaGreet Ninja
Trusted by Planner Hawk, Carmica, Greet Ninja & more
The leak
Leads don't vanish. They get forgotten.
Enquiries arrive by WhatsApp, Instagram, email, calls and forms. Without one system, slow replies and missed follow-ups cost more sales than any competitor does.
We build or set up a CRM around your real sales process, connect every lead source, and automate the reminders, messages and reports your team keeps forgetting.
- Every source in one place: web, WhatsApp, calls, ads and portals
- Instant routing: by product, area, language or round-robin
- Automatic follow-up: sequences on WhatsApp and email
- Clear reporting: pipeline, conversion and rep performance
What you get
CRM features that move deals.
WhatsApp CRM integration
Two-way WhatsApp Business messaging inside the CRM, with templates and chat history on every contact.
Sales pipeline automation
Stages, tasks, reminders and follow-up sequences that run without manual effort.
Routing & teams
Assign leads by rules, set response targets and escalate slow replies.
AI lead scoring
Score and summarize leads with AI so reps call the hottest first.
Dashboards
Pipeline value, conversion by source, rep activity and forecast.
Integrations
ERP, invoicing, calendars, telephony and marketing tools.
Mobile CRM
Reps update deals, log calls and message leads from their phone.
Migration
Contacts, deals and history moved from spreadsheets or an old CRM.
Who it is for
CRMs we build for specific industries.
CRM for real estate
Portal leads from Bayut, Property Finder and Rightmove-style sites, agent routing, viewings and off-plan inventory.
Clinics & wellness
Appointment enquiries, reminders, packages and patient follow-up with consent tracking.
Education & training
Course enquiries, counselling pipelines, applications and fee follow-up.
Automotive & services
Service bookings, quotes, warranty tracking and repeat-service reminders.
How we work
A CRM your sales team actually uses.
Week 1
Sales process map
Stages, roles, lead sources and the reports leaders need.
Week 2–4
Build & connect
CRM setup or custom build, integrations and automations.
Week 4–5
Migrate & test
Data import and testing with real leads.
Go-live
Train & tune
Team training, adoption tracking and monthly improvements.
Markets we serve
CRM set up for how your market buys.
In some markets buyers message first; in others they fill forms or call. We connect the channels your customers prefer.
UAE & GCC
WhatsApp-first selling, Arabic and English templates, property portal integrations and PDPL-aware data handling.
UK & EU
GDPR consent and lawful-basis tracking, email sequences and calendar booking.
US & Canada
Call tracking, SMS with opt-in compliance and CAN-SPAM-ready email.
India
WhatsApp-first sales pipelines, IndiaMART and JustDial lead capture and UPI payment links.
Thailand
LINE Official Account and Facebook lead capture, with Thai-language follow-ups.
Buyer guide
Zoho, HubSpot, Salesforce or a custom CRM?
Choosing the platform
Zoho CRM is strong value and popular in the UAE and India. HubSpot is easy to adopt and great for marketing-led teams. Salesforce suits large, complex sales organizations. Custom CRM development makes sense when your process is unique or per-user licences become expensive.
What CRM implementation costs
Setting up and automating Zoho or HubSpot usually costs $2,000 to $10,000. A custom CRM with WhatsApp, portals and integrations typically runs $10,000 to $40,000. Licences are separate for SaaS platforms.
Getting adoption
A CRM only works if reps use it. We keep data entry to a minimum, put it on their phones and automate the boring steps, so the CRM saves time instead of costing it.
Starting price: $1,000 (about AED 3,670) for clients outside India. Every project then gets a written, itemized quote. See all starting prices.
Specialist services
Need something more specific?
Your quotation
A quote built for your exact scope.
Answer a few questions about your CRM and you'll get a formal, itemized quotation with scope, timeline, team and milestones, usually within 48 hours. Quotes in USD, AED, GBP or INR.
Plan my CRM
WE'LL ASK ABOUT
- Lead sources and monthly volumes
- Your sales stages and team size
- Current CRM or spreadsheets
- Integrations and timeline
Takes about 4 minutes. Your answers are saved as you go.
Proof
See it working for Carmica.
Carmica
CarmicaCar care studio · Pune
From “who’s best for PPF in Pune?” to the answer AI gives.
Carmica sells premium PPF, ceramic and graphene coatings. We rebuilt the site around an instant quote builder and an 85 GU gloss guarantee. Then we added local SEO and AEO, and connected an AI harness that follows up every quoted lead on WhatsApp.
4-stepWhatsApp follow-up run by an AI agent
Instantonline quotes for cars & bikes
24/7lead response, with no lead left un-followed
FAQ
CRM Development questions, answered.
Straight answers to what clients ask us most. Still curious? Ask us on WhatsApp.
How much does a CRM cost with Monocerix?
CRM projects start from $1,000 for clients outside India. Most Zoho or HubSpot implementations are $2,000 to $10,000, and custom CRMs are quoted on scope.
Can the CRM send WhatsApp messages?
Yes. We integrate the official WhatsApp Business Platform so your team can message leads, send templates and see full chat history in the CRM.
Do you implement Zoho CRM?
Yes. See Zoho CRM implementation for details.
Can you connect property portals?
Yes. We pull leads from portals such as Bayut, Property Finder and Dubizzle into the CRM with automatic agent assignment.
Can AI help our sales team?
Yes. We add AI lead scoring, call and chat summaries, and AI agents that respond to new leads instantly. See AI sales agents.
Will you migrate our existing data?
Yes, including contacts, companies, deals, notes and activity history.
Let's build something legendary
Stop losing leads to slow follow-up.
Tell us how leads reach you today and we'll send a CRM plan and quote.
Takes about 4 minutes Itemized, written quotation Reply within 2 working hours