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WhatsApp AI chatbot
A WhatsApp AI chatbot that replies in seconds, 24/7.
Monocerix builds WhatsApp AI chatbots on the official WhatsApp Business API. Your WhatsApp chatbot answers questions, qualifies leads, books appointments and shares catalogs in English and Arabic, then hands hot conversations to your team with full context in your CRM.
Planner HawkCarmicaGreet NinjaPlanner HawkCarmicaGreet Ninja
Trusted by Planner Hawk, Carmica, Greet Ninja & more
Why WhatsApp
Your customers already message you here.
In the UAE, Saudi Arabia, India and much of the world, WhatsApp is how customers prefer to contact a business. Slow replies there lose sales as surely as an unanswered phone.
An AI agent on WhatsApp replies instantly at any hour, follows your rules and passes qualified customers to a person when it matters.
- Official API: verified business, green-tick eligible
- Instant replies: any hour, any volume
- Human hand-off: to your team inbox or CRM
- Compliant: opt-ins and approved templates
What you get
What your WhatsApp agent can do.
Qualify leads
Ask the right questions, score the lead and route it to the right person.
Book appointments
Offer slots, confirm bookings and send reminders.
Catalog & orders
Share products, take orders and send payment links.
Click-to-WhatsApp ads
Instant AI replies to every lead from Meta ads.
CRM & inbox
Conversations synced to Zoho, HubSpot, Salesforce or a shared team inbox.
How we work
Live on WhatsApp in 2 to 5 weeks.
Week 1
Set up
WhatsApp Business API account, number, display name and templates.
Week 1–3
Build
Agent knowledge, flows, actions and CRM integration.
Week 3–4
Test
Real-scenario testing in English and Arabic.
Launch
Go live
Launch, monitoring and weekly tuning.
Markets we serve
WhatsApp automation by market.
WhatsApp usage and messaging costs vary by country. We plan your conversation flows and budget per market.
UAE & Saudi
The channel of choice for most consumer businesses, with Arabic and English agents.
India
High volume, low cost per conversation, with Hindi and English options.
UK, Europe & Australia
Growing fast for retail and services, with GDPR-aligned opt-ins.
Thailand
Most Thai customers chat on LINE, so we can run the same bot on LINE Official Account.
Buyer guide
WhatsApp Business API: what to know.
App vs API
The free WhatsApp Business app works for one phone. The WhatsApp Business API (WhatsApp Business Platform) is needed for AI agents, multiple team members, CRM integration and automation at scale.
What it costs
Meta charges for certain message types, mainly business-initiated template messages, at rates that vary by country. Replies within the customer service window are typically free. Building a WhatsApp AI chatbot usually costs $2,000 to $12,000 depending on features and integrations.
Your quotation
A quote built for your exact scope.
Answer a few questions about your WhatsApp agent and you'll get a formal, itemized quotation with scope, timeline, team and milestones, usually within 48 hours. Quotes in USD, AED, GBP or INR.
Plan my WhatsApp agent
WE'LL ASK ABOUT
- What customers ask you on WhatsApp
- Message volume per day
- CRM and booking systems
- Languages you need
Takes about 4 minutes. Your answers are saved as you go.
Proof
See it working for Carmica.
Carmica
CarmicaCar care studio · Pune
From “who’s best for PPF in Pune?” to the answer AI gives.
Carmica sells premium PPF, ceramic and graphene coatings. We rebuilt the site around an instant quote builder and an 85 GU gloss guarantee. Then we added local SEO and AEO, and connected an AI harness that follows up every quoted lead on WhatsApp.
4-stepWhatsApp follow-up run by an AI agent
Instantonline quotes for cars & bikes
24/7lead response, with no lead left un-followed
FAQ
WhatsApp AI Chatbot questions, answered.
Straight answers to what clients ask us most. Still curious? Ask us on WhatsApp.
Do I need the WhatsApp Business API?
Yes, for an AI chatbot. We set up the API account through Meta or a provider and keep your existing number where possible.
Can the WhatsApp chatbot speak Arabic?
Yes. It understands and replies in Arabic and English, and switches based on the customer.
Will customers know it is AI?
We recommend telling them. Agents are clearly labeled and offer a human at any time.
Can it send messages first?
Yes, using Meta-approved templates and only to customers who have opted in.
Does it work with click-to-WhatsApp ads?
Yes. Every ad lead gets an instant reply and qualification, which usually improves ad results.
Let's build something legendary
Never leave a WhatsApp unanswered again.
Tell us what customers ask you and we'll send a WhatsApp agent plan and quote.
Takes about 4 minutes Itemized, written quotation Reply within 2 working hours